Mail-In Repair Intake Form

Gnome Nation Games - Repair Intake

Complete all required fields and agreements to save your intake. Your repair request is sent after you place your order. A link to print your intake will be included in your order confirmation email.

Customer Information

* We ship ONLY to the exact address provided here. Double-check your entry.

First Name

Last Name

Email Address

Phone Number

Shipping Address (Line 1)

Shipping Address (Line 2 / Apt)

City

State

ZIP Code

Device Information

Console / Device Type — Choose 1 or more (required)

Select every device type included in this repair request.

Xbox Series X/S

PS5

Switch 2

Controller (please state console in details below)

Other (please state console in details below)

Describe the Issue (Be as detailed as possible)

If selecting Controller or Other, please include the system it goes to in the details below.

Required Authorizations

You must accept all terms below before continuing to checkout. Please check each required box.

I have read and expressly agree to the Terms of Repair & Service Agreement. I authorize Gnome Nation Games to open, test, and attempt repair on my device.

Hazardous Materials Clause: I understand and explicitly consent to an automatic $75 hazard fee if biological contaminants (live/dead insects, animal urine) are found inside my device.

Shipping Liability: I verify that the address entered above is 100% correct. I understand Gnome Nation Games holds zero liability for packages shipped to incorrect or incomplete addresses provided in this form.